— 01 Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, mobile phone number and SMS preferences (including opt-in status, messaging history, and confirmation records), mailing address, or other contact details.
- Business Information: Company name, job title, and other professional information when engaging with our services.
- Usage Data: Information about how you interact with our Website, including your IP address, browser type, and browsing history.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your interactions with our Website (see our Cookie Policy for more details).
Legal Basis for Data Processing (GDPR Compliance)
We process your personal data based on the following legal bases:
- Consent: For marketing communications and certain cookies, we obtain your explicit consent.
- Contractual Performance: To fulfill our contractual obligations when you use our services.
- Legal Obligation: For compliance with legal requirements.
- Legitimate Interest: For improving our services and ensuring the security of our website, provided these interests do not override your privacy rights.
You may withdraw your consent at any time by contacting us at privacy@thunderhawkpartners.com.
— 02 How We Use Your Information
We may use your personal information for the following purposes:
- Service Delivery: To provide, manage, and improve our services, including responding to inquiries and processing requests.
- Communication: To send you information about our services and updates (you may opt-out at any time) and, if you have opted in, to deliver service-related updates, alerts, and reminders via SMS, subject to your consent.
- Website Analytics: To analyze website usage and improve user experience.
- Compliance and Legal Obligations: To comply with legal requirements and enforce our terms of service.
— 04 Data Retention and Security
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. The criteria used to determine retention periods include legal obligations, the nature of our contractual relationship with you, and your ongoing engagement with our services.
We retain records of your SMS consent and messaging history for as long as necessary to demonstrate compliance with applicable laws, carrier requirements, and our internal policies.
We implement industry-standard security measures, such as encryption and access control, to protect your data from unauthorized access, disclosure, or misuse. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.
— 05 Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in the email or contacting us directly.
- Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
- Restriction and Objection: You have the right to restrict or object to the processing of your personal data in certain situations.
To exercise any of these rights, please contact us at privacy@thunderhawkpartners.com.
— 06 Your Privacy Rights under CCPA
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:
- Right to Know: The right to know what personal information we collect, use, and disclose. We do not sell or share your personal information for cross-context behavioral advertising.
- Right to Correct: The right to request that we correct inaccurate personal information we hold about you.
- Right to Request Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions.
- Right to Opt-Out: The right to opt out of the sale or sharing of your personal information. We do not sell or share your personal information.
- Right to Limit Use of Sensitive Personal Information: The right to limit the use and disclosure of sensitive personal information, where applicable.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To exercise your California privacy rights, contact us at privacy@thunderhawkpartners.com. You may use an authorized agent to submit a request on your behalf, subject to verification.
Other U.S. State Privacy Rights. Residents of other U.S. states that have enacted comprehensive consumer privacy laws — including Virginia, Colorado, Connecticut, Texas, and a growing number of others — may have similar rights, such as the rights to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising or the sale of personal data. To exercise any of these rights, please contact us at privacy@thunderhawkpartners.com, and we will respond in accordance with applicable law.
— 07 GDPR Compliance
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: The right to request access to your personal data.
- Right to Rectification and Erasure: The right to request correction or deletion of your data.
- Right to Object or Restrict Processing: The right to object to or restrict the processing of your data.
- Right to Data Portability: The right to request a copy of your personal data in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
— 08 Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.
— 09 Children's Privacy
Our Website is intended for individuals over the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it as soon as possible. If you believe we have mistakenly collected information from someone under 18, please contact us immediately at privacy@thunderhawkpartners.com.
— 10 Data Breach Notification
In the event of a data breach that compromises your personal information, we will promptly notify you and any applicable supervisory authority, as required by applicable data protection laws. This notification will include, to the extent available, the nature of the data affected, the likely consequences of the breach, and the steps we have taken to address and mitigate the breach.
— 11 Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the updated Privacy Policy will be effective upon posting. We may notify you of material changes via email or by prominently posting a notice on our website.
— 12 Text Messaging Practices
We use SMS (Short Message Service) or text messaging via a third-party messaging service to send you important service-related updates, reminders, and recruiting notifications. All SMS communications comply with the Telephone Consumer Protection Act (TCPA), carrier guidelines, and 10DLC campaign rules.
Sender Identification
All messages will clearly identify Thunderhawk Technology Partners as the sender.
How We Collect Consent
We obtain SMS opt-in consent at the point of collection (verbally over the phone or via the website) through clear, written disclosures. We employ a double opt-in process: after you submit your number, we send a confirmation message, and you must reply "YES" or click a confirmation link to complete the opt-in. Each message will clearly identify Thunderhawk Technology Partners as the sender.
Message Frequency
Message frequency varies based on your interactions with us. We limit messages to those that are relevant and necessary.
Opt-Out Instructions
You may withdraw consent and opt out at any time by replying "STOP" to any message or by emailing privacy@thunderhawkpartners.com. Upon receipt of your request, we will send one final confirmation message ("You have been unsubscribed") and immediately cease all further SMS messages to that number.
Message and Data Rates
Standard message and data rates apply according to your carrier plan. Please consult your mobile service provider for details.
Data Use and Sharing
We do not share, sell, or rent your mobile number, opt-in status, or SMS-related data with third parties or affiliates for marketing purposes. SMS data is used only for the purposes stated in this Privacy Policy.
Compliance and Retention
We comply with the TCPA by obtaining your prior express consent and maintaining an internal Do-Not-Call list for opted-out numbers. We use your SMS data solely to deliver the messages you have requested. We retain consent records and messaging logs for a minimum of 24 months after consent is withdrawn to demonstrate compliance with applicable laws and carrier requirements. We do not send any promotional messages.
— 13 Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us: